Which of the following is NOT part of the defect management process?

Defect management is a critical part of ensuring software quality, and it encompasses several systematic processes aimed at handling defects effectively. Recognizing defects is a fundamental step, as it involves identifying and documenting issues that arise during testing or usage. Investigating defects follows, where teams analyze the causes, impacts, and necessary corrective actions for the identified defects. Disposing of defects refers to the resolution phase, where decisions are made regarding whether to fix, defer, or reject the defect based on severity and impact.

The choice that stands out as not part of this process is ignoring defect reports. Ignoring defects contradicts the intent of defect management, which is to improve software quality and ensure that issues are addressed systematically. Effective defect management relies on acknowledging and addressing defects rather than dismissing them, as this could lead to unresolved issues persisting in the software product and negatively impacting user satisfaction.